Managed IT support services for end users keeping operations running smoothly. Our highly skilled and experienced team of technicians will be available at any point of the day to assist with any IT issue that may arise.
In Sorrento, businesses of all sizes trust our reliable helpdesk and on-site technical support teams. We understand that IT challenges can disrupt your operations, compromise security, and affect productivity. With our expert services, you'll enjoy peace of mind, knowing that any issue you encounter will be handled quickly and efficiently.
Book in a FREE IT audit for your business with one of our local expert technicians.
Book in your free IT audit and assessment by filling in our contact form or giving us a ring.
Our technicians will arrive at your business and conduct an extensive environment & systems audit.
We will review the audit and come back with to you with recommendations and a quote.
Upon agreement our onboarding process begins, implementing best practice across your business.
Once you've been onboarded you can reach out to our support line via phone or email for support.
Any time an IT issue comes up simply give us a ring and then go grab a coffee, it'll be fixed when you're back.
At Cascade Digital we pride ourselves on our depth and breadth in the IT space, no matter the size of your business big or small, industry wide, we are happy to help your business through outsourced IT support.
For larger businesses we highly recommend assigning a dedicated account manager to make the helpdesk, project and support process smoother and more organised. For our smaller clients, our helpdesk lines via phone and email are always open to any available technicians.
At Cascade Digital our helpdesk operating hours are between 7 AM to 5 PM AWST, ready and available to provide critical and priority support. We also do have outside of business hours support for major or critical issues.
Our unlimited IT support extends to desktop, network, phone, mail, cloud, cyber, server, and most 3rd party applications. From your printer not printing to your internet being completely down we’ve got your business covered.
For any businesses looking to get their IT environment audited and best practice recommendations please reach out to us here.
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